Data Protection Declaration

Basic principle
RST Rabe-System-Technik und Vertriebs-GmbH, as the operator of the website *.rst.eu, takes the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the legal data-protection regulations, such as this data protection declaration.

Security note
We do all we can to store your personal data, by using all the technical and organisational possibilities, in such a way that it is not accessible to third parties. We cannot guarantee total data security during communication by E-mail, and therefore we recommend that you use the postal service for confidential information.

Data collection
We collect, process and use personal data only insofar as it is necessary for the creation, arrangement or amendment of the legal relationship (master data).

We collect, process and use personal data concerning the use of our website (usage data) only insofar as this is necessary to enable the utilisation of the service by the user or to render the accounts for this.

Contact form
We offer a contact form on our website. The personal data you provide us with in your contact query is used to deal with your query and the technical administration this entails. Provision of this data is expressly on a voluntary basis and with your consent. Your data is transferred in encrypted form, treated confidentially and not disclosed to any third party.

Data communication
We communicate personal data to third parties only when this is necessary in the performance of the contract, for example to companies entrusted with the delivery of the goods, or the credit institute employed in the processing of payment. No further communication of your data to a third party takes place, or it takes place only when you have specifically authorised the communication. Communication of your personal data to third parties without your specifically authorisation does not take place.

Data processing on this website
We automatically obtain and store information in log data which your browser automatically communicates to us. These are:
-    The web browser type/version
-    The operating system
-    The referrer URL of the web site being used
-    The host name of the accessing computer
-    The time of the server request


This data cannot be attributed to particular in individuals. No combination of this data with other data sources is undertaken.

Cookies
The web sites in part use cookies, which are small text files. These are filed away on your computer and stored by your browser. The majority of cookies which we use are the so-called “session cookies”. At the end of your visit they are automatically erased. Cookies do not cause damage to your computer and they do not contain viruses. They serve to make our offer to you more user-friendly, effective and safe.

How do we use cookies and pixel tags?
We use cookies and pixel tags to reproduce the use of the website by our clients and to establish their preferences and favourite settings (for example the country and language settings). This takes place only in an aggregated form. This enables us to offer services to our clients and to improve their experience of our website. We also use cookies and pixel tags to gain data about the use of the site and interaction on the site. This way we can identify trends, calculate statistics and perform similar tasks so that we can improve the site and provide the even more useful tools for our users in the future. Under certain circumstances we task others with helping us to obtain the data. These third parties are, however, not entitled to use the information collected unless this is of use in assisting RST Rabe-System-Technik und Vertriebs-GmbH in the execution and improvement of its business. In general, the cookies which are used on the website fall into the following three categories:

Essential
Here we are talking about permanently activated cookies, which are essential for the function of the site itself. These include cookies which enable us to recognize you while you use the website in the course of a single visit. If you so wish, we can also recognize you between different sessions.

Function and performance-related.
These cookies are analysis tools that help us to improve the functionality of the site by providing anonymised data about usage. They also help us to identify products you may be interested in. Sometimes these cookies also increase the speed at which we can process enquiries; they help us to remember site settings which have been previously selected by you, as well as setting up a link to your social networks. If you do not allow these cookies, this can result in recommendations which are only imperfectly tailored to your needs, or in a slow presentation of the site. Additionally, under certain circumstances it is more difficult to share content effectively via Facebook, Twitter or other social networks.

Advertising
These cookies record information which enables us to specifically adapt for you promotional offers, both on the website and elsewhere. The data that we record here is anonymous; it is not linked to personal information which you have shared with us. If you do not permit these cookies, this could result in your being shown less relevant advertising material.

How can I change my cookie settings?
You can choose whether your computer should warn you each time that a cookie is sent to you, or you can choose to no longer allow cookies at all. This is possible by means of the settings of your browser. There are small differences between the different browsers. Therefore you should find out from the help function of your browser how to correctly alter the settings for cookies. If you no longer allow any cookies at all, you will no longer have access to some functions which make this website more efficient. Some of our services will no longer function properly.

Data protection statement for the use of Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. Google Analytics uses cookies. These are text files which are stored on your computer and which enable the analysis of your use of the website.

The information produced by the cookie concerning your use of this website is usually transmitted to a Google server in the USA and stored there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on activities on the website, and to provide further services linked to the website and internet usage for the website operator.

In view of the discussion about the use of analytic tools with complete IP addresses, we would like to point out that this website uses Website Google Analytics with the addition “_anonymizeIp()“ and therefore that IP addresses are further processed only in abbreviated form, in order to prevent them being directly linked to a particular individual.

The abbreviated IP addresses communicated from your browser as part of Google Analytics are not combined with other data. You can prevent the storage of cookies by means of an appropriate setting of your browser software; we must, however, inform you that in this case you may sometimes be unable to fully make use of all the functions of this website. You can also prevent the recording by Google of the data (including your IP address) gathered by the cookie and which refers to your use of the website, as well as preventing the processing by of this information Google, by downloading and installing the browser plug-in available on the following link tools.google.com/dlpage/gaoptout

Newsletter
If you would like to receive the newsletter offered on the website, we need your E-mail address as well as information which allows us to check that you are the owner of the E-mail address given. No further information is collected. The permission which you have given for the storage of data, of the E-mail address and of the use of these to send the newsletter can be cancelled at any time. When sending automated E-Mails, we are collecting statistical data that do not allow any conclusions to be drawn to any person in particular.

Right to information, deletion or blocking
You have the right at all times to obtain information free of charge concerning your personal information which is stored by us, its origin and those receiving it, together with the reason for the data processing, as well as the right to correct, delete or block this data. To do this or to ask any further questions concerning personal data, you can contact us at any time at the following address:

RST Rabe-System-Technik und Vertriebs-GmbH
Otto-Lilienthal-Straße 19
49134 Wallenhorst
E-Mail: privacy@rst.eu

Customer satisfaction survey by RST Rabe-System-Technik und Vertriebs-GmbHRST APP